Reviews for Surprise Lake Village

Posted On: 3/29/2021

Fantastic Office Staff

I have lived here since November 2021 and I love living here. One reason is the office staff in the on-site management office. Haley and Kayla are helpful, patient, and kind. They always respond to emails within a couple of hours and they always have an answer, even if it’s, “I’ll look into it and get back to you.” And they do! Most times it’s on the same day. They value our input and are concerned for our safety and that we have a positive experience here. Haley and Kayla are the best!
By: Michele     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 10/17/2018

Very Satisfied.

The office staff and maintenance people are very friendly and helpful. I think it's a very good value for the money. I know a lot of people that pay considerably more for a lot less. Also very close to major shopping without having it in your face. The setting is in the woods. Very Satisfied.
By: W Duran     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 3/3/2018

Window work

We are very pleased with the work done on the bedroom window. A prompt response to the work order entered. Thank you
By: Paul Chapman     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 6/6/2016

Mainteance

My maintenance request has been great response. The maintenance guys around here are very great at their work and very professional.
By: William Stowers     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your constant feedback, William! We really appreciate it and your opinion always helps us strive for the best. Thank you for being a valued resident at Surprise Lake Village!!

Overall Rating

4 out of 5 stars

Ratings By Category

Parking
3.5 out of 5 stars
Amenities
4.5 out of 5 stars
Maintenance
4 out of 5 stars
Staff
4.5 out of 5 stars
Value
4.5 out of 5 stars
Location
5 out of 5 stars
Noise
4.5 out of 5 stars

Testimonials